1 - Information We Collect

We may collect the following types of personal information:

a. Information You Provide:

• Name, email address, phone number, and mailing address
• Payment information (processed securely via third-party payment processors)
• Preferences, feedback, and any other information you choose to provide (e.g., when purchasing tickets, signing up for our newsletter, or contacting us)

b. Information Collected Automatically:

• When you use our Site, we may collect certain technical information automatically, including:
• IP address
• Browser type and version
• Pages visited and time spent
• Cookies and similar tracking technologies (see Section 5)

2 - How We Use Your Information

We may use your personal information to:

• Process ticket purchases and event registrations
• Provide customer support
• Send transactional emails (e.g., ticket confirmations)
• Send marketing communications, if you opt in
• Improve our website, services, and user experience
• Ensure security and prevent fraud

3 - How We Share Your Information

We do not sell your personal information. We may share your data in the following cases:

Service Providers:

• With trusted third parties that help us operate the Site (e.g., payment processors, email marketing platforms)

Legal Requirements:

• If required by law, court order, or to protect our rights

4 - Your Choices and Rights

Email Communications:

• You may unsubscribe from marketing emails at any time using the link provided in each message.

Cookies:

• You can manage your cookie preferences through your browser settings.

5 - Cookies and Tracking Technologies

We use cookies to improve your browsing experience, analyze site traffic, and personalize content. Cookies are small text files stored on your device. You can control or disable cookies via your browser settings.

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6 - Data Security

We use industry-standard security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure. We encourage you to protect your password and computer access.

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7 - Links to Third-Party Sites

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

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8 - Children’s Privacy

Our Site is not intended for individuals under the age of 13. We do not knowingly collect personal information from children without parental consent.

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9 - International Visitors

If you are visiting from outside Canada, please be aware that your information may be processed and stored in Canada or other countries where our service providers operate.

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10 - Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

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11 - Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:

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Hollywood Theatre
Email: info@hollywoodtheatre.ca

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